Privacy Policy

Overview

This Privacy Policy (this “Policy”) relates to the personal information that you submit when you access and purchase our service through our website and other information we automatically collect when you access dunster Inc., doing business as dunster.io, via the www.dunster.io website. This Policy explains all activities regarding your information, including but not limited to how we collect, use, disclose, and secure it and the rights available to you. You are required to read, understand, and agree to how we process (collection, use, disclosure, security, etc.) your information in this Policy. You are also required to read our Terms and Conditions and print a copy each for future reference. By your use of the website and your submission of the requested personal information, you hereby agree to how we process your information as described in this Policy. If you do not agree, you should not submit information or purchase from us.

What Information Does dunster.io Collects From You?

When you purchase our service or access the website, we collect certain personal information which is described below. The information we collect from you depends on what such information is needed. We collect the following types of personal information

  • Identifying Personal Information
  • This category includes information such as name, address, telephone number, email address, banking information, credit card, and debit card number, user name, Internet Protocol address (“IP address”), and other online identifiers.
  • Commercial Information
  • This category includes information such as legal entity name, business entity or filing, registered agent, officers, directors, managers or members of an entity, communications contact, other business-related information, Services purchased, and other purchasing or consuming histories or tendencies.
  • Aggregated Information
  • We collect aggregated information regarding the use of our website to determine the level of improvement. Aggregated information is numerical or non-numerical information that is compiled through technologies as reports or summaries for analytical purposes. This kind of information does not reveal the identity of any user. Aggregated information may include the (i) number of users that subscribed to our newsletter, (ii) number of visits to the website, (iii) most features of the website accessed by users, and (iv) website/link a visitor navigates to our website from. We may share aggregated information with our affiliates and third parties to conduct a general business analysis, which, in turn, helps us identify what area or feature to improve on the website.

What Does dunster.io Use Information Collected For?

Any information collected by us is for a purpose in relation to your purchase, including for providing the services, processing, and delivering your orders.

  • Provide Services to you
  • We collect information to send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfillment. We may also use your information to optimize or improve our Services and operations, for example, training and quality assurance.
  • Fulfilling legal and compliance obligations
  • We collect information to fulfill our legal obligations. Examples of this may include satisfying regulatory screening requirements in connection with entity formations, responding to subpoenas and other legal requests for information, and maintaining records as required in our role as Registered Agent. We may also collect information to detect fraud or other suspicious activity.
  • Analytics
  • We collect information for use in performing various types of analytics. For example, we use the information to analyze how visitors interact with our website, where visitors to our website arrive from and exit to, pages visited, links clicked, text entered and mouse movements to understand site usage, to detect fraud and potential threats and improve our services.3.4 To comply with the law and protect our rights In certain cases, we are required to collect personal information as required by law to protect our rights and other users in the event of claims or disputes;
  • To communicate with you
  • We collect your email address and phone number to (i) contact you regarding your purchase, (ii) respond to your questions, complaints, and queries, and (iii) send you updates regarding our services or this Policy and other agreements.
  • For other purposes through your consent
  • We may also process your information for some other reasons which your consent will be sought before we process such information. You may also withdraw your consent at any time.

Who Do We Share Your Information With?

  • Service Providers
  • We may share personal information with agents, affiliates, partners, or other third parties that perform functions on our behalf, such as analytics, credit card processing, etc. These entities have access to the personal information needed to perform their functions and are obligated to maintain the confidentiality and security of that personal information. Service providers are not authorized to use the information we share with them for any purpose other than providing services to us or you.
  • Required by Law
  • We may disclose information as required by law, such as in response to a subpoena, a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.
While we do not disclose personal information to any companies not part of dunster.io or its parent, subsidiaries or related entities, as discussed below, we may provide some personal information to certain service providers and other third parties, in no event will we sell your personal information as part of a customer list or similar transaction for unrelated parties to independently market to you.

Usage Details, Ip Addresses, Cookies, And Other Technologies.

As you interact with our Website, we may automatically collect certain information about you such as browsing actions and patterns, including

  1. Details of your visits and purchases on our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  2. Information about your computer and internet connection, including your IP address, operating system, and browser type.
  3. Examples of some of our technologies are Google Analytics which has a set retention period for data you send that is associated with cookies, user identifiers, or advertising identifiers. These controls do not affect most standard reporting, which is based on aggregated data. The user and event data retention is set to 26 months.
  4. Cookies help us to improve our Website and to deliver a better and more personalized service by enabling us to
    • Estimate our audience size and usage patterns.
    • Store information about your preferences, allowing us to customize our Website according to your interests.
    • Speed up your searches.
    • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include

  • Cookies (or browser cookies)
  • A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser Cookies by activating the appropriate setting on your browser, however, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies
  • Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies.
  • Web Beacons
  • Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

How Long Do We Retain Your Information?

At a minimum, we will retain your information for as long as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may maintain some or all of this information in our archives even after it has been removed from the site.

Accessing And Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an e-mail at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms and conditions.

Data Security

We have implemented multiple security measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology. If you choose to use PayPal to finalize and pay for our service, you will provide your credit card number directly to PayPal. PayPal's privacy policy will apply to the information you provide on the PayPal website. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes To Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the primary e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.